ASSESSMENT SERVICES

Application Performance Assessment

Find out why your application is slow and disconnecting. Could be database, the web server, application server, Terminal / Citrix Server, virtual image or host platform, network local, remote, internet VPN or the client browser or workstation, WAN or App Optimization, ISP, L2TP Tunnel or other problem or combination of problems. Why wonder anymore?  Why spend money on what might be the problem when we can pinpoint the problem/s so you can mitigate exactly what is wrong saving IT resources and more importantly lost productive time experienced by users that have exponential costs.

MONITORING AND DIAGNOSTICS TOOL ASSESSMENT

Purchasing tools and having the vendor install them generically is only the beginning. Chances are you have stood next to the vendor of your monitoring and diagnostics tools while your enterprise experiences degraded performance wondering the obvious question “Why haven’t your tools helped us diagnose and mitigate this problem”.  Now, you too are culpable if you ask that question aloud or take it to executive management as the reason problems are not being fixed.  Get independent advice.  We like all vendors, but know that they rarely customize to meet your specific needs.

PROBLEM MANAGEMENT ASSESSMENT

Problem Management is 1.) Analyzing your trouble tickets, 2.) Identifying recurring problems, 3.) Prioritizing full Root Cause Diagnosis 4.) Performing Root Cause Diagnosis 5.) Mitigating the Root Cause and 6.) Monitoring proactively to find and fix them should they return. Our Assessment helps you identify 1-6 and our Services Diagnose Root Cause and improve Monitoring to obviate problems. Success means you, your users, profitability and management celebrate.

PRODUCTIVE USERS

Brings Credibility to IT Professionals

  • Our ability is proven, capable and cool.
  • We move critical problems toward a solution, collaborating with your team and existing equipment.
  • Intrinsically working together we provide on the job training building your people, processes and procedures.
  • If your goal is to have a pinpoint diagnosis that your team can build upon – put us on your team.
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